Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the Gap Technology Solutions, LLC website and the engagement of our technology services ("Services"). By accessing the website or using our Services, you agree to be bound by these Terms.

Technology Services & Performance

Our Services—including custom software development, cloud and infrastructure, managed IT, and cybersecurity—are delivered according to a mutually agreed scope of work, statement of work, proposal, or Master Service Agreement (MSA). Each agreement defines deliverables, milestones, service levels, and payment terms. Gap Technology Solutions, LLC applies proven engineering practices and is committed to reliable outcomes; however, we do not guarantee specific uptime percentages, revenue results, or third-party platform behavior, as those factors may depend on external vendors, client environments, and conditions outside our reasonable control.

Intellectual Property & Client Systems

Unless otherwise agreed in writing, custom code, documentation, and proprietary methodologies developed by Gap Technology Solutions, LLC remain our property until all fees are paid in full, after which ownership or license terms specified in the MSA apply. Client-provided materials, trademarks, and data remain the client's property. Clients grant us a limited license to use such materials solely to perform the Services. Clients retain ownership of their production systems, cloud accounts, and domains unless transfer is explicitly documented.

Timelines and Payment Terms

Fees for projects and managed services are billed as stated in the applicable agreement. Recurring services are typically invoiced monthly in advance unless otherwise specified. Invoices are due upon receipt unless alternate terms are documented. Late payment may result in suspension of Services and applicable late charges.

Termination of Services

Either party may terminate recurring Services with written notice as defined in the MSA, commonly thirty (30) days. We may suspend access, support, or active work immediately upon material breach, including non-payment or misuse of systems. Sections relating to confidentiality, liability, and intellectual property survive termination.

Disclaimer of Warranties

Except as expressly stated in a signed agreement, Services are provided "AS IS." Gap Technology Solutions, LLC disclaims all implied warranties. We do not warrant uninterrupted operation of third-party software, networks, or integrations beyond commercially reasonable efforts defined in applicable service levels.

Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles. Disputes shall be resolved in courts located in St. Louis, Missouri, unless otherwise agreed in writing.